Terms and Conditions: Key Facts
Memberships are per person for an infinite duration. Membership will be automatically billed via your debit card, credit card, and bank account information each month or year. Each month thereafter, until such time that the client terminates the agreement. Craftsman Unlimited Haircuts payments will be billed on the day corresponding the commencement date of your membership. This membership cannot be combined with any other membership or discounts.
We respectfully ask for 12 hours’ notice for any appointment cancellation request. Appointments cancelled within 12 hours of the schedule time may result in a charge of 50% of the original service fee to be charged immediately to your credit card or gift card on file. An appointment that is deemed a “No-Show” may be charged 100% of the scheduled service fees to be paid immediately to your credit card, banking in of or gift card on file. We reserve the right to close our shop for emergencies or federal holidays. There is an ACH Rejection Fee of $25 that will be charged for insufficient funds, bank account closure, unable to locate account, or stop payment. Craftsman Unlimited Haircuts reserves the right to modify or cancel this program or membership at any time. Registration/Contract Enrollment Fees on annual contracts are applied toward your last month in your contract. If you cancel prior to your final month of your long-term contract, then the registration fee is forfeited at that time. To cancel your membership, visit www.unlimitedhaircuts.com/contact or email email@example.com. No refunds or credits will be given for partial time used. No Exception.
MEMBERSHIP PLAN RENEWALS, CHANGES AND CANCELLATIONS:
All Monthly Based Membership plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment. All prepaid plans (6, and 12 month) are paid upfront and will automatically renew upon expiration. Any changes to plan, or cancellation must be received 30 days in advance of next billing cycle or plan expiration date. It is the members responsibility to monitor membership expiration and renewal dates.
Month-to-Month, annual contract, and any prepaid memberships can be canceled at any time, however all cancellation requests must be submitted via and received thirty (30) days prior to your credit/debit card processing date. All plans and monthly memberships require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30-day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, clients will have 30 days from the last bill date to use the shop. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card. All monthly recurring term memberships (annual contract) require 30 days written notification prior to your next bill date and will incur an early cancellation fee equal to one-month membership for that plan.
Membership Upgrades and Downgrades:
All members are welcome to upgrade or downgrade their membership plans or packages without penalty. Memberships that are upgraded will be upgraded from the requested date and they will we charged the difference between the two starting on the requested date. At the start of the next monthly billing cycle they will be charged at their full membership rate.
If a member wishes to downgrade their membership to a lower plan they must wait until their next monthly bill date for the new plan to be effective. Please note, changes cannot be made retroactively, and no refunds will be given.
Membership Holds and Account Freezes:
Clients may put their membership on freeze or hold, for a period no less than thirty (30) days (or one calendar month), and for up to ninety (90) days (three calendar months) per calendar year. Notice of freeze must be given to Craftsman via prior to the first day of the requested hold and will not be issued retroactively. Holds cannot be issued for personal travel under 3 weeks. All payments drawn prior to the requested hold will not be refunded. Clients will not be billed for frozen months, and billing will resume automatically upon end of the freeze period. All prepaid clients will have memberships extended by the number of frozen months. Holds longer than ninety (90) days may be issued for members of the military on temporary duty assignment with advanced notification. If client chooses to cancel membership during the hold or freeze period, written notification must be issued within 30 days prior to the end of the hold period, otherwise clients will be charged a final month of membership upon hold release.
Membership Lapses and Membership Reactivation:
If you choose to cancel your membership at any time and return at a later date you will be subject to any rate increases at the time of enrollment.
Craftsman will not provide refunds retroactively for any cancellation requests. Membership cancellations are only processed by sending written notification via email to firstname.lastname@example.org. Please do not send cancellation messages to our Facebook page or other social media sites as those may not be monitored by a Craftsman staff member.
Craftsman does not issue refunds. No exceptions unless required by state law.